Premises Liability

What to Do After a Slip and Fall: Building a Case Property Owners Can't Dismiss

By Jim Kelleher · August 24, 2026 · 7 min read

Slip and fall claims have an unfair reputation as easy money. The truth is the opposite: they are among the most vigorously defended injury cases, because the property owner's insurer knows the burden is on you to prove the owner knew — or should have known — about the hazard. What you do in the first hours decides whether that proof exists.

The hazards are familiar: liquid spills and freshly mopped floors without warning signs, uneven or broken pavement, loose mats and torn carpet, poor lighting in stairwells, missing handrails, and weather-related water tracked into entryways. The injuries are anything but minor: falls are a leading cause of hip fractures, wrist and shoulder injuries, back and disc injuries, and traumatic brain injuries — especially among older adults.

At the scene, do four things if you're able. Report the fall to management immediately and insist on a written incident report — then ask for a copy. Photograph the exact hazard before it's mopped, dried, or repaired; a spill photographed with visible track marks or dirt in it proves the hazard sat there long enough that staff should have found it. Get names and numbers of witnesses, including the employees who respond. And note cameras: most commercial properties have surveillance, and footage showing the hazard's duration is often the whole case — but it gets overwritten fast.

Then get medical care the same day and describe the fall accurately. The defense reads every gap and inconsistency in your records as an opening. Keep the shoes you were wearing (the defense will claim your footwear caused the fall) and write down everything you remember while it's fresh.

When can you actually sue? Liability turns on notice: the owner created the hazard, knew about it, or should have discovered it through reasonable inspection. Florida's statute specifically requires proof of the business's actual or constructive knowledge in transitory-substance cases — which is why duration evidence matters so much. Expect a comparative-fault argument too ('you should have watched where you were walking'); in Florida, Georgia, and New York it reduces rather than bars recovery, provided your share of fault stays below each state's threshold.

Weather doesn't automatically excuse the owner either: businesses must take reasonable steps — mats, warning cones, regular mopping — during rain they know is tracking water inside. If a property owner's carelessness put you on the ground, report it, document it, and talk to a premises liability lawyer before the insurer calls. These cases are won with evidence, and the evidence is freshest now.

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